To protect your rights when purchasing kitchenware (wooden cutting boards), we have established the following return and refund rules:
I. Return Timeframe
You can apply for a return within 30 days of receiving the goods, provided they meet the return conditions.
II. Return Conditions
Return applications are usually accepted in the following situations:
The product has quality problems or is damaged.
The received product is significantly different from the order description.
The product is unused and remains in its original packaging.
III. Refund Instructions
After the return is approved, a refund will be processed.
The refund will arrive within 3 days (based on the actual arrival time of the payment channel).
IV. Application Process
You can submit a return application by contacting customer service, providing order information and relevant photos. We will process it as soon as possible after verification.
Due to continuous losses, the merchant has decided to clear out inventory at a loss.
